Podcasts

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27 Apr 2020 • Podcasts, Practice Management, Marketing and Design

A conversation with Shaz Memon

Les Jones talks to Shaz Memon about COVID-19 business survival planning. After the success of his sell out book, Instagram for Dentists, Shaz shares his insights to support dental practices in navigating through this difficult…

15 Apr 2020 • Podcasts, Mental Health, Covid-19

A conversation with Andy Elwood on Mental Health First Aid

Les Jones talks to Andy Elwood about mental health within dentistry during COVID-19. With considerable experience after serving 20 years with the emergency services, Andy shares the importance of mental health, particularly during the current…

7 Apr 2020 • Podcasts, Covid-19

Leading with communication

Les Jones talks to Chris Barrow about how leaders within dental practices can handle the current situation. Chris shares his thoughts on what can be done right now to ensure the best chance of a…

31 Mar 2020 • Podcasts, Covid-19, Uncategorized

Effective patient communication during COVID-19

Ashley speaks to Les Jones about how he is dealing with the current crisis. How to use time away from your patients constructively and the importance of routine to maintain health and mental wellbeing. He…

25 Mar 2020 • Podcasts, Dental Landscape

A conversation with Simon Thackeray on COVID-19

Simon Thackeray talks about how the current Covid crisis is impacting his practice and the dental profession as a whole. He discusses the measures he has put in place and looks at what the future…

17 Mar 2020 • Podcasts, Practice Management

Grow your patient membership plan

Ellie Young talks through all the key things you need to consider in order to grow your patient membership plan. She explains the processes you should have in place and the difference involving the full…

3 Mar 2020 • Podcasts, Marketing and Design

Brilliant video with just your smart phone

Practice Plan’s Videographer Fern Lloyd explains how you can get engaging video content for use on your website and social media channels, using just your smartphone. She covers the different types of videos you can…

25 Feb 2020 • Podcasts, Practice Management

What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

18 Feb 2020 • Podcasts, Practice Management, Marketing and Design

The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

4 Feb 2020 • Podcasts, Practice Management

Should you sell your practice?

Chris discusses the current trends with regard to choosing who to sell to. He also discusses possible alternatives to selling and explains the concept of the self-managing dental business. What you’ll hear: The reasons why…

28 Jan 2020 • Podcasts, Practice Management

The benefits of holding an open day in your practice

Sophie and Pippa from our events team share their expert advice for event planning. They explain the benefits of holding an open day and provide top tips for making sure you get the best from…

14 Jan 2020 • Podcasts, Marketing and Design

How to apply creativity in your practice

Les Jones draws on his own experience creating and publishing his magazine, Elsie, to share his advice for generating creativity in your practice. He explains how to overcome common obstacles to help you to get…

6 Jan 2020 • Podcasts, Dental Landscape

What is the point of setting goals if you don’t reach them?

Chris shares his perspective on setting goals and trying to reach them in terms of sailing. He discusses the effect of external factors and the need to adapt to them. He also explains the value of setting the goal in the first place.

10 Dec 2019 • Podcasts, Marketing and Design

How to get the best from working with your designer

Nick talks through the important things you need to consider when you’re working with a designer. This should ensure you have the best experience and achieve the desired result with your marketing material.

26 Nov 2019 • Podcasts, Practice Management

The role of hygienists and therapists in the future of dentistry

Practice director, Lesley Morgan Barlow discusses the role of therapists and hygienists. She touches on how those roles have changed, how patients perceive them and where they will fit into the dental team of the…

12 Nov 2019 • Podcasts, Mental Health

Mental Health in Dentistry Today

Bethany Rushworth and Rory O’Connor discuss mental health within dentistry in light of the recent Dentistry Confidence Monitor results. 84% of dentists who took part in the 2019 survey said their current role is having…

5 Nov 2019 • Podcasts, Marketing and Design

Advertising is dead – so how are you going to attract new patients now?

Chris Barrow and Les Jones discuss the increasing evidence that the conversion rate for new patients from traditional and modern forms of advertising is reducing and what your practice should be doing in place of…

29 Oct 2019 • Podcasts, Marketing and Design

Why your practice should be using social media

Mark Oborn shares his expert advice on how to use social media to help you attract and retain patients. He discusses the benefits of ongoing engagement between appointments and shares examples of the things to…