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16 Jan 2015 • Practice Management, HR & Employment Law

How to get the most out of an interview

Are you looking to recruit some newbies to the team, but want to ensure you cover every base in your interviews? Peninsula Business Services are on hand to help you do just that by sharing…

14 Jan 2015 • Practice Management

It’s Showtime

No matter how you feel when you get out of bed, Ashley Latter recommends you treat every minute of your working day as though it’s ‘showtime’.

9 Jan 2015 • Practice Management, Our News

Sheila Scott in the Spotlight!

For those who don’t know Sheila, she’s an industry guru and has been helping UK dental practices prosper for over 25 years. As a marketer and psychologist, Sheila believes that the customer is king and…

2 Jan 2015 • Practice Management

What’s Your Vision For The Year Ahead?

Whenever I visit dental practices, I’m always surprised by the fact that so few have a clearly defined picture of where they would like to be in the future; which, of course, means that it’s…

19 Dec 2014 • Practice Management

Does Your Front-Desk Team Showcase Your Practice?

It’s important that your front desk team showcases your practice as potential patients are actually shoppers. Here, Emma John explains why that is and gives some top tips on improving how your front desk team…

12 Dec 2014 • Practice Management

Mind The Gap

Sheila Scott shares some tried-and-tested methods to keeping your appointment book busy and gap-free.

5 Dec 2014 • Practice Management

Management Made Easy!

Kevin Rose looks at how breaking down your management and leadership responsibilities into bite-sized chunks could help make the management of your practice easier.

1 Dec 2014 • Practice Management

Be Clear About What You Expect of Team Members

Here’s this week’s top tip, straight from dental business consultant, Sheila Scott: “Be clear about what you expect of team members.” “It may sound simple, but how many of you aren’t getting what you want…

28 Nov 2014 • Practice Management, HR & Employment Law

How Attitude Affects Morale

Do you have an employee who’s negative attitude is affecting the rest of your team, but you’re not quite sure how to deal with them? Well, don’t fret! Peninsula Business Services are on hand to…

22 Nov 2014 • Marketing and Design, Practice Management

It’s All About Data Capture

It’s all about data capture! Many practices aren’t aware of how important it is to have a data capture process in place, so this week Chris Barrow shares an excellent case study to reinforce why…

14 Nov 2014 • Practice Management

Do You Know Your Numbers?

Ashley Latter explains why it’s important to make sure you know your costs when it comes to your pricing structure. Have you ever been in the situation where you’ve been quoting a patient and, before…

5 Nov 2014 • Marketing and Design, Practice Management

Assess the Issues

‘Measure new Enquiries’ is today’s top tip courtesy of Richard Collard from Medenta.

31 Oct 2014 • Practice Management

Learn How You Can Provide Seamless Treatment Coordination to Each and Every One of Your Patients!

Treatment coordination experts Laura Horton and Michael Bentley, from Horton Consulting, share their five top tips on how you can be the best Treatment Coordinator (TCO) that you can be!

25 Oct 2014 • Practice Management

What’s Important When Patients Buy From You?

This week our ‘top tip’ comes from a man who knows all there is to know about selling – Ashley Latter.

24 Oct 2014 • Practice Management

Turn Your Patients into Fans.

Laura Horton explains how going above and beyond expectations is the key to creating dedicated fans and attracting new patients to your practice.

17 Oct 2014 • Practice Management

How Do I Get My Team to Work as a Team?

Are your team working together to meet their fullest potential? If not then read on to find out Emma John’s five top tips on how you can get your team working together more effectively.

15 Oct 2014 • Marketing and Design, Practice Management

Create Some Buzz Agents

Over the next few weeks we’ll be sharing some top tips on various business topics from our consultants and colleagues in the industry. And who best to start with than our very own Les Jones!