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19 Jun 2018 • Podcasts

Discussing patient care with John Milne

Nigel Jones and John Milne, Senior Dental Adviser to the CQC have a frank and wide ranging conversation about patient care in dentistry today. What you’ll hear: How the involvement of the CQC in dentistry…

16 Jun 2018 • Podcasts

Why I resigned from the prototype programme

Nigel Jones talks to Joe Hendron about his decision to withdraw his practice from the prototype programme earlier this year and why he also decided to write an open letter to Jeremy Hunt explaining the…

12 Jun 2018 • Podcasts, Practice Management

The benefits of investing in your team

Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.

5 Jun 2018 • Podcasts

What to measure in practice to ensure you’re successful

Business Coach Carol Groombridge explains what you need to be monitoring in your practice in order to be sure you’re meeting your sales objectives, and the best way in which to do this.

29 May 2018 • Podcasts, Practice Management

Get yourself CQC inspection ready

Pat and Clare explain the latest updates from the CQC, offering guidance on what you should be doing in your practice in light of these updates and share their top tips for a successful inspection.

22 May 2018 • Podcasts, Practice Management

How to be a great manager

In a follow up to his podcast on leadership, Chris talks about the characteristics of a great manager and shares his top tips for ensuring that you and your systems are the best they can…

8 May 2018 • Podcasts, Practice Management

How to be a great leader

Chris Barrow explains the differences between leadership and management and talks about the four key characteristics of a good leader.

24 Apr 2018 • Podcasts, Practice Management

How to gain an hour by delegating effectively

Feel like there aren’t enough hours in the day and your to do list is ever growing? Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in…

10 Apr 2018 • Podcasts, Marketing and Design

The importance of listening to your customers

What can happen if pushing the objectives of the practice take priority over listening to what the patients want? Les Jones explains…. What you’ll hear: How your team are your brand as far as the…

3 Apr 2018 • Podcasts, Practice Management

How to avoid your Lawyer

Thomas Coates discusses the measures you should take to ensure that you don’t find yourself in costly disputes with business partners, staff and even family members. He talks about how putting legal agreements in place…

27 Mar 2018 • Podcasts, Practice Management

Ashley Latter shares his advice for promoting your membership plan in practice

Ashley covers all the important things you need to think about when promoting your plan. He explains the importance of ensuring your whole team is clear why you have a plan. He covers what they…

20 Mar 2018 • Podcasts

Nicki Rowland explains how to be a good leader and how to evidence this in a CQC inspection.

In this episode of bodcast Nicki Rowland looks at why leadership in your dental practice is more important than ever. As the CQC will be focusing heavily on the Well-led KLOE in 2018, the requirement…

13 Mar 2018 • Podcasts, Practice Management

Advice for preparing to grow your business with Carol Groombridge

Carol draws on more than 10 years of experience as a dental consultant to share her top tips for preparing your dental practice if you are planning to grow. She talks about all the things…

6 Mar 2018 • Podcasts, Practice Management

Mark Topley explains how Corporate Social Responsibility (CSR) benefits the community but also your practice.

Mark talks to Nigel Jones about why CSR should be a fundamental part of every business and dispels the myth that it is only relevant to big corporations. He explains how focusing on CSR within…

27 Feb 2018 • Podcasts

Jasmine discusses what her generation think the future of dentistry looks like

Dental foundation trainee, Jasmine Lobo shares her thoughts on how the reality of working in dentistry compares to her expectations before graduation. She talks about the choices faced by young dentists when it comes to…

13 Feb 2018 • Podcasts

Considering the options open to young dentists and the importance of having a career plan

Petros Mylonas talks to Nigel Jones about the different career paths open to young dentists today. Having graduated only 5 years ago, Petros is at the beginning of his career, yet has a clear idea…

6 Feb 2018 • Podcasts, Dentistry Confidence Monitor

Dr Banner explains what the BDA Benevolent Fund is and how it works

Dr Austin Banner, Trustee of the BDA Benevolent Fund, gives us an overview of the Fund. He explains exactly how it works, who can apply for financial help and the process to follow. Dr Banner…

30 Jan 2018 • Podcasts, Dental Landscape, Dentistry Confidence Monitor

Dev Patel talks to Les Jones about the latest NHS Confidence Monitor results

Award winning young dentist Dev Patel shares his views on the results of the 5th NHS Confidence Monitor results with Les Jones. As a dentist at the beginning of his career, having only graduated 5…