Podcasts

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25 Feb 2020 • Podcasts, Practice Management

What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

18 Feb 2020 • Podcasts, Practice Management, Marketing and Design

The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

4 Feb 2020 • Podcasts, Practice Management

Should you sell your practice?

Chris discusses the current trends with regard to choosing who to sell to. He also discusses possible alternatives to selling and explains the concept of the self-managing dental business. What you’ll hear: The reasons why…

28 Jan 2020 • Podcasts, Practice Management

The benefits of holding an open day in your practice

Sophie and Pippa from our events team share their expert advice for event planning. They explain the benefits of holding an open day and provide top tips for making sure you get the best from…

14 Jan 2020 • Podcasts, Marketing and Design

How to apply creativity in your practice

Les Jones draws on his own experience creating and publishing his magazine, Elsie, to share his advice for generating creativity in your practice. He explains how to overcome common obstacles to help you to get…

6 Jan 2020 • Podcasts, Dental Landscape

What is the point of setting goals if you don’t reach them?

Chris shares his perspective on setting goals and trying to reach them in terms of sailing. He discusses the effect of external factors and the need to adapt to them. He also explains the value of setting the goal in the first place.

10 Dec 2019 • Podcasts, Marketing and Design

How to get the best from working with your designer

Nick talks through the important things you need to consider when you’re working with a designer. This should ensure you have the best experience and achieve the desired result with your marketing material.

26 Nov 2019 • Podcasts, Practice Management

The role of hygienists and therapists in the future of dentistry

Practice director, Lesley Morgan Barlow discusses the role of therapists and hygienists. She touches on how those roles have changed, how patients perceive them and where they will fit into the dental team of the…

12 Nov 2019 • Podcasts, Mental Health

Mental Health in Dentistry Today

Bethany Rushworth and Rory O’Connor discuss mental health within dentistry in light of the recent Dentistry Confidence Monitor results. 84% of dentists who took part in the 2019 survey said their current role is having…

5 Nov 2019 • Podcasts, Marketing and Design

Advertising is dead – so how are you going to attract new patients now?

Chris Barrow and Les Jones discuss the increasing evidence that the conversion rate for new patients from traditional and modern forms of advertising is reducing and what your practice should be doing in place of…

29 Oct 2019 • Podcasts, Marketing and Design

Why your practice should be using social media

Mark Oborn shares his expert advice on how to use social media to help you attract and retain patients. He discusses the benefits of ongoing engagement between appointments and shares examples of the things to…

22 Oct 2019 • Podcasts, Mental Health, Dentistry Confidence Monitor

Discussing the results of the latest Dentistry Confidence Monitor survey

Eddie Crouch shares his thoughts on the results of the survey and discusses what they mean for the profession going forward.

15 Oct 2019 • Podcasts, Practice Management

How to handle complaints in your practice

Lesley talks about the different types of complaints you might receive in practice. She discusses the ways in which you can deal with them to stop them escalating and benefit your practice in the long…

1 Oct 2019 • Podcasts

How embracing digital dentistry grew my revenue by 33%

Marcos White explains how he increased his revenue by over a third by committing to digital intraoral scanning. He also shares the other positive impacts it has had on both his team and patients.

24 Sep 2019 • Podcasts

Nigel Jones shares his thoughts on the 2019 Dentistry Confidence Monitor results

Nigel Jones, Sales and Marketing Director at Practice Plan, shares the results of the latest Dentistry Confidence Monitor survey. He explains what the survey asked and looks at the themes revealed in the answers. Nigel…

10 Sep 2019 • Podcasts

Improve your CSR, improve your business

Mark Topley unpacks the subject of CSR in a straightforward, engaging way that will leave you feeling inspired and knowing what you can – and should – do to make your CSR better. He also…

3 Sep 2019 • Podcasts, Practice Management

How to radically increase your profits with facial aesthetics

The success of any dental practice relies on the three concepts of attraction, conversion and retention of patients. If you can master all three and apply them to facial aesthetics, you’ll be able to turbo-boost…

13 Aug 2019 • Podcasts, Practice Management

The benefits of creating a good working culture in your practice

HR and employment specialist, Sarah Buxton explains how creating a good working culture in your practice benefits both the practice and the team. She talks about what constitutes a good culture and the ways in…