Podcasts

The philosophy of leading a dental team

Colin Campbell shares his views on leadership in a dental practice. He explains how leadership through example setting leads to a development of the team who will go above and beyond what is normally expected…

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How to attract patients on social media without spending big money

Business Coach Chris Barrow explains how you can encourage your existing patients to be advocates for your practice on social media, and how this can provide a cost effective alternative to paid digital advertising.

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How to succeed in an environment of increased regulation and complaints

Stephen Hudson discusses the increased anxiety and fear of complaints within the dental profession in relation to his book, ‘The dentists survival guide’. What you’ll hear: The factors that influenced the creation of the book…

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Why dentists find discussing fees challenging

Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t. What…

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NHS dental contracts – what are my rights and obligations?

Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract.  …

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How to see what your patients see

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that…

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The effect of regulation on dentists today

John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care. What you’ll hear: The future for regulation in terms of the…

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How to unlock hidden profits in your practice

Andy McDougall explains why numbers should be at the heart of everything you do and explains how to make sure your practice reaches its full financial potential. What you’ll hear: An overview of where unlocked…

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Sheila Scott reads her book aloud

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.…

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Must do’s when running a referral service

As practice manager in a thriving referral practice, Lisa Bainham shares her advice on how to build a successful referral service. What you’ll hear: How to build your reputation Things to consider when communicating with…

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How to build great teams

Chris Barrow talks about what defines a great team, how the employer and employee definition of a great team can be different and the best way to resolve this. What you’ll hear: What makes great…

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The latest changes to Employment Law

Employment Law solicitor, Sarah Buxton, talks through the most recent changes to Employment Law and how these will impact dental practices and teams. What you’ll hear: How GDPR is impacting employment matters Information about sexual…

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What the rollout of the new contract really means for NHS dentistry

Nigel Jones talks to Eddie Crouch about the rollout of the revised NHS England contract. They discuss the impact that Brexit may have on the planned timescales for rollout and what he thinks it will…

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The key to multi-site communication

Nathan Wallis talks to Les Jones about how multi-site practices and corporates should organise their communications to ensure efficiency, effectiveness and employee engagement. What you’ll hear: The importance of effective communications in any workplace, particularly…

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A guide to setting up associate agreements

Sarah Buxton explains how to set up an associate agreement and exactly what it needs to include. What you’ll hear: The pros and cons of hiring an employed or self-employed associate What should be included…

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Discussing patient care with John Milne

Nigel Jones and John Milne, Senior Dental Adviser to the CQC have a frank and wide ranging conversation about patient care in dentistry today. What you’ll hear: How the involvement of the CQC in dentistry…

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Why I resigned from the prototype programme

Nigel Jones talks to Joe Hendron about his decision to withdraw his practice from the prototype programme earlier this year and why he also decided to write an open letter to Jeremy Hunt explaining the…

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The benefits of investing in your team

Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.

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