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26 Nov 2020 • Podcasts, Mental Health, Covid-19

Managing stress and regaining control

Steve Faulkner shares his tips on dealing with the stresses and challenges that many of us have faced during COVID-19 and the restrictions this has brought about. What you’ll hear: How to deal with feeling…

20 Nov 2020 • Podcasts, Practice Management, Covid-19

The five R’s of recovery: Regroup

Nicki Rowland introduces the first in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘regroup’. What you’ll hear:…

6 Nov 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed – Spotlight on Scotland

Listen back to Nigel Jones, Practice Plan Sales and Marketing Director, in conversation with Mohammed Samad, a Practice Owner based in Glasgow and Founding Chair of the Scottish Dental Practice Owners group (SDPO), and Louise…

4 Nov 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed with John Milne

Catch-up on episode six of Inside Out: NHS Dentistry Discussed… Nigel Jones, Practice Plan Sales and Marketing Director, talks to John Milne, the Senior National Dental Adviser to the Care Quality Commission (CQC) and a practising…

28 Oct 2020 • Podcasts, Mental Health, Covid-19

Managing mental well-being in the workplace

Lynne Clark, Regional Support Manager, shares tips on identifying and managing stress in the workplace during these difficult times. What you’ll hear: What causes stress in the workplace How can this be managed effectively How…

13 Oct 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed with John Renshaw

Catch-up on episode five of Inside Out: NHS Dentistry Discussed… Nigel Jones, Practice Plan Sales and Marketing Director, talks to John Renshaw, who has been a major player in dental politics for 50 years and…

6 Oct 2020 • Podcasts, Practice Management, Covid-19

Life back in practice post lockdown – Part Three

Simon Thackeray talks to Les Jones in part three of our ‘Life back in practice’ series. Simon shares his updates on how he and the team are adapting to the new ways of working, the…

5 Oct 2020 • Podcasts, Practice Management, Covid-19

Introducing the NEW Fallow Time Calculator

Nigel Jones, Sales and Marketing Director at Practice Plan Group, talks to Ian Mills, Dean of the FGDP and Trustee of the College of General Dentistry, about SDCEP reports, the issue of fallow time and…

30 Sep 2020 • Podcasts, Practice Management

Communication at the heart of your dental practice

Barry Oulton, dentist and communication expert, talks about the importance of communication during these changing times. He explains how to recognise areas of focus for the dental team and practice. What you’ll hear: The importance…

23 Sep 2020 • Podcasts, Practice Management, Covid-19

Employment law updated post lockdown

Nigel Jones talks to Sarah Buxton about updated challenges and changes for employees and employers at this time. Sarah shares advice on employment law for dental practices, hot topics currently being discussed and considerations for…

18 Sep 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed with Ian Redfearn

Listen back to episode four of ‘Inside Out: NHS Dentistry Discussed’… Nigel Jones, Practice Plan Sales and Marketing Director, talks to Ian Redfearn, Owner of Dentistry for All, a prototype A practice in Nelson. You’ll…

15 Sep 2020 • Podcasts, Practice Management, Covid-19

Benefits of PAPR Hoods versus FFP3 Masks

Aemelia Wright talks to Hani Mostafa, Principal Dentist at Gallery Dental about current PPE being used in his practice. Rather than FFP3 masks Hani currently uses PAPR hoods and details the differences he has encountered…

11 Sep 2020 • Podcasts, Practice Management, Covid-19

Effective financial management

Ian Eslick talks to Edd Jones of C&E Consult about the financial impact COVID-19 on dental practices. Edd shares his thoughts on how this has changed the ways of working and what positive changes can…

4 Sep 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed with Martin Woodrow

Listen back to episode three of Inside Out: NHS Dentistry Discussed… In the third edition of this series of webinars, Nigel Jones, Practice Plan Sales and Marketing Director, is joined by Martin Woodrow, the Chief…

2 Sep 2020 • Podcasts, Covid-19

Cybercrime post lockdown

Aemelia Wright talks to Tracy Pound as cyber criminals continue to seek to exploit human or security vulnerabilities in order to steal passwords, data or money directly. Tracy shares her insights on the types of…

27 Aug 2020 • Podcasts, Covid-19

Customer service in the post lockdown world

Fern Lloyd, Videographer, talks to Ashley Latter, Dental Business Coach, about the importance of customer service in the post lockdown world and the dos and don’ts to getting it right. What you’ll hear: Is getting…

20 Aug 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed with Nishma Sharma

Listen back to episode two of Inside Out: NHS Dentistry Discussed… Nigel Jones, Practice Plan Sales and Marketing Director, is joined by Nishma Sharma, a practising dentist working as a clinical advisor for NHS England…

18 Aug 2020 • Podcasts, NHS

Inside Out: NHS Dentistry Discussed with Eddie Crouch

Catch-up on episode one of Inside Out: NHS Dentistry Discussed… Nigel Jones, Practice Plan Sales and Marketing Director, talks to Eddie Crouch, Vice Chair of the British Dental Association (BDA) Principal Executive Committee, about the…