Podcasts

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16 Oct 2018 • Podcasts, Practice Management

How to handle sickness absence

Employment and HR solicitor, Sarah Buxton, talks to Nigel Jones about how to deal with sickness absence in your team and explains the risks if you don’t handle it correctly. What you’ll hear: The best…

9 Oct 2018 • Podcasts, Practice Management

The language of influence and how to use it

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits. What you’ll hear: An introduction to how…

25 Sep 2018 • Podcasts, Practice Management

How to ask for referrals

Ashley Latter explains why obtaining referrals is the easiest way of growing your patient numbers and shares his expert advice on how to discuss this with your current patients. What you’ll hear: Common reasons that…

21 Aug 2018 • Podcasts, Practice Management

Why dentists find discussing fees challenging

Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t. What…

7 Aug 2018 • Podcasts, Practice Management

How to see what your patients see

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that…

31 Jul 2018 • Podcasts, Practice Management

The effect of regulation on dentists today

John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care. What you’ll hear: The future for regulation in terms of the…

24 Jul 2018 • Podcasts, Practice Management

How to unlock hidden profits in your practice

Andy McDougall explains why numbers should be at the heart of everything you do and explains how to make sure your practice reaches its full financial potential. What you’ll hear: An overview of where unlocked…

17 Jul 2018 • Podcasts, Practice Management

Must do’s when running a referral service

As practice manager in a thriving referral practice, Lisa Bainham shares her advice on how to build a successful referral service. What you’ll hear: How to build your reputation Things to consider when communicating with…

3 Jul 2018 • Podcasts, Practice Management

The latest changes to Employment Law

Employment Law solicitor, Sarah Buxton, talks through the most recent changes to Employment Law and how these will impact dental practices and teams. What you’ll hear: How GDPR is impacting employment matters Information about sexual…

28 Jun 2018 • Podcasts, Practice Management

The key to multi-site communication

Nathan Wallis talks to Les Jones about how multi-site practices and corporates should organise their communications to ensure efficiency, effectiveness and employee engagement. What you’ll hear: The importance of effective communications in any workplace, particularly…

26 Jun 2018 • Podcasts, Practice Management

A guide to setting up associate agreements

Sarah Buxton explains how to set up an associate agreement and exactly what it needs to include. What you’ll hear: The pros and cons of hiring an employed or self-employed associate What should be included…

12 Jun 2018 • Podcasts, Practice Management

The benefits of investing in your team

Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.

29 May 2018 • Podcasts, Practice Management

Get yourself CQC inspection ready

Pat and Clare explain the latest updates from the CQC, offering guidance on what you should be doing in your practice in light of these updates and share their top tips for a successful inspection.

22 May 2018 • Podcasts, Practice Management

How to be a great manager

In a follow up to his podcast on leadership, Chris talks about the characteristics of a great manager and shares his top tips for ensuring that you and your systems are the best they can…

8 May 2018 • Podcasts, Practice Management

How to be a great leader

Chris Barrow explains the differences between leadership and management and talks about the four key characteristics of a good leader.

24 Apr 2018 • Podcasts, Practice Management

How to gain an hour by delegating effectively

Feel like there aren’t enough hours in the day and your to do list is ever growing? Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in…

3 Apr 2018 • Podcasts, Practice Management

How to avoid your Lawyer

Thomas Coates discusses the measures you should take to ensure that you don’t find yourself in costly disputes with business partners, staff and even family members. He talks about how putting legal agreements in place…

27 Mar 2018 • Podcasts, Practice Management

Ashley Latter shares his advice for promoting your membership plan in practice

Ashley covers all the important things you need to think about when promoting your plan. He explains the importance of ensuring your whole team is clear why you have a plan. He covers what they…