Podcasts

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13 Mar 2018 • Podcasts, Practice Management

Advice for preparing to grow your business with Carol Groombridge

Carol draws on more than 10 years of experience as a dental consultant to share her top tips for preparing your dental practice if you are planning to grow. She talks about all the things…

6 Mar 2018 • Podcasts, Practice Management

Mark Topley explains how Corporate Social Responsibility (CSR) benefits the community but also your practice.

Mark talks to Nigel Jones about why CSR should be a fundamental part of every business and dispels the myth that it is only relevant to big corporations. He explains how focusing on CSR within…

16 Jan 2018 • Podcasts, Practice Management, Dentistry Confidence Monitor

Simon Thackeray shares his advice for reducing the risk of complaints in your practice

Simon chats to Nigel Jones about how the fear of litigation is on the increase within the dental profession for both private and NHS dentists. He talks about why he believes these fears are justified,…

9 Jan 2018 • Podcasts, Practice Management

David Houston shares an insight into his unique business model

David Houston is joint principal of a mini-corporate and successfully combines one of the largest NHS contracts in the UK with a thriving private provision within his practice. Nigel Jones caught up with him to…

2 Jan 2018 • Podcasts, Practice Management

Lisa Bainham explains why you should zone your appointment book

With 18 years experience as practice manager at The Old Surgery in Crewe, Lisa Bainham is well placed to share tried and tested methods to help you fully utilise your appointment book. She explains the…

1 Jan 2018 • Podcasts, Practice Management

How to make your reception first class

With the possibility that each potential patient is worth up to £3,000, it’s vital that your reception team are confident converting enquiries into patients. Ashley shares his top tips to ensure this always happens and…

28 Nov 2017 • Podcasts, Practice Management

How will the latest changes to Employment Law affect you?

Sarah Buxton takes you through the latest amendments to Employment Law and how these will affect dental practices, highlighting the risks of non-compliance. She also discusses your responsibility regarding company social events and steps you…

14 Nov 2017 • Podcasts, Practice Management

Sarah Buxton talks about changes to Employment Tribunal claims

There have been some changes in how claims are awarded in Employment Tribunals. This Bodcast with Employment Law specialist, Sarah Buxton, takes you through the changes and how they impact dental practice owners.

31 Oct 2017 • Podcasts, Practice Management

Building up a successful private dental practice

Simon Thackeray draws on more than 10 years of experience in private dentistry to offer unmissable advice for building a successful private practice. He talks frankly and honestly about the worries he faced in the…

17 Oct 2017 • Podcasts, Practice Management, Marketing and Design

How to sell effectively within a dental practice

Business consultant, Simon Tucker offers expert advice about the best ways to improve the way your team communicates with patients. He looks at how the right kind of conversations can impact the business by increasing…

10 Oct 2017 • Podcasts, Practice Management

Putting community at the heart of your business

Don’t miss the latest episode of Bodcast in which Liz McKenzie, Chief Operating Officer from Wesleyan, chats to Nigel Jones about why corporate social responsibility is so important for your business to consider. She talks…

3 Oct 2017 • Podcasts, Practice Management

How to hold a successful children’s open day

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for…

12 Sep 2017 • Podcasts, Practice Management

Practical advice for addressing negative behaviours in your team

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the…

5 Sep 2017 • Podcasts, Practice Management

Six moments of truth in the patient journey

Ashley Latter and Chris Barrow ‘step into’ the patient journey and focus on six instances which are vital to either attracting a new patient, or keeping the ones you have. Referring to these instances as…

29 Aug 2017 • Podcasts, Practice Management

Sarah Buxton details the key things you need to know if you’re self-employed

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also…

22 Aug 2017 • Podcasts, Practice Management

Inspiring team work within your practice

Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the…

15 Aug 2017 • Podcasts, Practice Management

How to stay on the right side of employment law and the CQC

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer…

1 Aug 2017 • Podcasts, Practice Management

Nicki Rowland explains how to keep on top of CQC regulations

Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent…