Podcasts

Practice Management Our News Dental Landscape Mental Health Marketing and Design NHS Wesleyan Financial Services Covid-19 Finance Life stories Dentistry Confidence Monitor

5 Sep 2017 • Podcasts, Practice Management

Six moments of truth in the patient journey

Ashley Latter and Chris Barrow ‘step into’ the patient journey and focus on six instances which are vital to either attracting a new patient, or keeping the ones you have. Referring to these instances as…

29 Aug 2017 • Podcasts, Practice Management

Sarah Buxton details the key things you need to know if you’re self-employed

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also…

22 Aug 2017 • Podcasts, Practice Management

Inspiring team work within your practice

Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the…

15 Aug 2017 • Podcasts, Practice Management

How to stay on the right side of employment law and the CQC

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer…

1 Aug 2017 • Podcasts, Practice Management

Nicki Rowland explains how to keep on top of CQC regulations

Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent…

25 Jul 2017 • Podcasts, Practice Management

Key challenges facing a practice manager and how to overcome them

Don’t miss this episode of Bodcast with the President of ADAM and Practice Manager, Lisa Bainham. In it, Lisa shares some of the key challenges she’s faced as a practice manager and how she has worked to overcome…

11 Jul 2017 • Podcasts, Practice Management

Sheila Scott’s advice on the importance of language in a dental practice

Don’t miss the latest episode of Bodcast with Sheila Scott! In this episode, hosted by Zoe Close, Sheila talks about the use of ‘bad’ language in dental practices and provides her advice on the type…

16 May 2017 • Podcasts, Practice Management

How to successfully liaise with NHS England on legal aspects

Gain a greater understanding on how you can successfully liaise with NHS England on legal aspects related to running your dental practice in this episode of Bodcast. Host Nigel Jones is joined by Andrew Lockhart-Mirams, Consultant at…

2 May 2017 • Podcasts, Practice Management

Planning a future for your business with Andy McDougall

When it comes to planning for the future, working with a Dental Business Coach like Andy McDougall can help to provide you with the support and advice you need to make the right decisions for you…

18 Apr 2017 • Podcasts, Practice Management

Measuring business activity – why it’s important for your business and what to do with the figures!

Get to grips with your business activity with Nigel Jones and Les Jones in the latest episode of Bodcast. In it, Nigel explains the importance of measuring and analysing key data to help you to…

21 Mar 2017 • Podcasts, Practice Management

HR policies – How to deal with grievances in your dental practice

Discover Employment and HR Solicitor, Sarah Buxton’s advice on how to deal with grievances in your dental practice in this episode of Bodcast. In it, Sarah is joined by host, Area Sales Manager, Zoe Close,…

14 Mar 2017 • Podcasts, Practice Management

How to prepare for a CQC inspection with Pat Langley

Gain insight into compliance expert, Pat Langley’s expert tips and advice on how you can prepare your whole team for a CQC inspection in this episode of Bodcast.

17 Jan 2017 • Podcasts, Practice Management

Advice on how to encourage patients to visit their hygienist

Listen to this episode of Bodcast to discover Business Consultant, Sheila Scott’s expert tips and advice on how you can encourage your patients to visit the hygienist more frequently.

3 Jan 2017 • Podcasts, Practice Management

Pat Langley’s expert advice on policies and protocols

If a man landed from Mars and wanted to buy your dental practice, would he be able to work out how to run the practice from your policies and protocols? If the answer is no, then…

20 Dec 2016 • Podcasts, Practice Management

How to put corporate social responsibly at the heart of your business

Corporate social responsibility (CSR) is a broad term used to describe a company’s efforts to improve society in some way. In this episode of Bodcast, host Zoe Close catches up with Bridge2Aid’s Ian Wilson to…

6 Dec 2016 • Podcasts, Practice Management

Advice on how to give your plan numbers a boost

Discover Regional Support Manager, Suki Singh’s practical tips and advice on how you can increase the number of patients that join your dental membership plan in this podcast hosted by Branding and Communications Manager, Sian Grace!

25 Oct 2016 • Podcasts, Practice Management

How to deal with maternity in your dental practice

In today’s episode of Bodcast, host Zoe Close catches up with HR Solicitor Sarah Buxton on how to deal with maternity in your dental practice. For those looking to develop a greater understanding of the statutory framework and…

11 Oct 2016 • Podcasts, Practice Management

How to ensure your patient records are up to scratch!

In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley to get her expert tips and advice on the best way of ensuring that your patient records are up to…