Podcasts

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20 Nov 2018 • Podcasts, Marketing and Design

The digital revolution is coming, is dentistry ready?

Yasmin Allen discusses how dentistry cannot ignore advancements in digital technology. She talks about the importance of workforce strategy and training in order to maximise the potential for digital change within both NHS and private…

13 Nov 2018 • Podcasts, Practice Management

Understand and improve the way you communicate with this NLP model

Barry Oulton, dentist and communication expert, talks about the benefits of better understanding the way you communicate. He explains a Neuro-Linguistic Programming model that can help you achieve this. What you’ll hear: The importance of…

6 Nov 2018 • Podcasts

The changing role of dental therapists and hygienists

Helen Minnery, president of the British Society of Dental Hygiene and Therapy (BSDHT), talks about how the roles of therapists and hygienists have changed over a number of years and what the next stages of…

30 Oct 2018 • Podcasts, Practice Management

The latest developments in Employment and HR Law

Employment and HR specialist, Sarah Buxton shares details of the latest changes to Employment Law and how these impact practices and teams. What you’ll hear: Recent changes with regards to parental bereavement leave The consequences…

23 Oct 2018 • Podcasts, Practice Management

Recent developments with buying and selling a practice in respect of NHS and CQC

In a podcast of two halves, specialist solicitor, Thomas Coates, discusses a new policy introduced by the CQC that is making practice sales, purchases and restructures significantly more difficult. He also talks about an updated…

16 Oct 2018 • Podcasts, Practice Management

How to handle sickness absence

Employment and HR solicitor, Sarah Buxton, talks to Nigel Jones about how to deal with sickness absence in your team and explains the risks if you don’t handle it correctly. What you’ll hear: The best…

9 Oct 2018 • Podcasts, Practice Management

The language of influence and how to use it

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits. What you’ll hear: An introduction to how…

6 Oct 2018 • Podcasts

Nigel Jones shares his views on the results on the sixth Confidence Monitor survey

Nigel Jones, Sales and Marketing Director at Practice Plan, shares the results of the latest NHS Confidence Monitor survey. He explains what the survey asked and looks at the contrast between the responses from NHS…

2 Oct 2018 • Podcasts

Discussing the views of young dentists

Zahid chats to Nigel Jones about the way young dentists view dentistry. They discuss the ongoing changes within the profession and what they think the future might hold for the newest generation of dentists. What…

25 Sep 2018 • Podcasts, Practice Management

How to ask for referrals

Ashley Latter explains why obtaining referrals is the easiest way of growing your patient numbers and shares his expert advice on how to discuss this with your current patients. What you’ll hear: Common reasons that…

18 Sep 2018 • Podcasts, Marketing and Design, Covid-19

Explaining the basics of marketing metrics

Digital marketing expert Myke Woollett explains the basics of marketing metrics for a typical dental practice. He discusses the reasons why you should think about marketing metrics and shares easy to implement advice about where…

11 Sep 2018 • Podcasts, Practice Management

The philosophy of leading a dental team

Colin Campbell shares his views on leadership in a dental practice. He explains how leadership through example setting leads to a development of the team who will go above and beyond what is normally expected…

4 Sep 2018 • Podcasts, Marketing and Design

How to attract patients on social media without spending big money

Business Coach Chris Barrow explains how you can encourage your existing patients to be advocates for your practice on social media, and how this can provide a cost effective alternative to paid digital advertising.

28 Aug 2018 • Podcasts

How to succeed in an environment of increased regulation and complaints

Stephen Hudson discusses the increased anxiety and fear of complaints within the dental profession in relation to his book, ‘The dentists survival guide’. What you’ll hear: The factors that influenced the creation of the book…

21 Aug 2018 • Podcasts, Practice Management

Why dentists find discussing fees challenging

Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t. What…

14 Aug 2018 • Podcasts

NHS dental contracts – what are my rights and obligations?

Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract. …

7 Aug 2018 • Podcasts, Practice Management

How to see what your patients see

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that…

31 Jul 2018 • Podcasts, Practice Management

The effect of regulation on dentists today

John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care. What you’ll hear: The future for regulation in terms of the…